Talkdesk Workspace para acelerar o serviço de apoio ao cliente.

Talkdesk Workspace, it’s more than just a pretty interface. It’s a better way to work. Talkdesk Workspace equips every role in the contact center with the ideal interface to get the job done. The look, feel and functionality of Workspace can be completely personalized. Putting essential information and actions at employees’ fingertips to simplify work, accelerate training, increase adoption and boost productivity. Access Talkdesk CX Cloud applications and integrations, all in one place. Add AppConnect solutions, custom applications and components to create highly tailored experiences for different roles or teams. A centralized feed of notifications ensures employees are alerted to key events, so they can quickly take action. A language selector lets employees personalize their workspace according to their own preferences. Available in the browser or as an easy-to-install desktop client with single sign-on, Talkdesk Workspace is accessible from anywhere. A fully responsive design and always-on-top functionality makes the Workspace simple to resize and move, without ever losing track of it. Talkdesk Workspace, it’s a better way to customize the contact center and a better way to work from Talkdesk.