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Tethr

Tethr

AI-powered conversation intelligence platform that unlocks the hidden insights sitting in customer call and chat data Tethr...

AI-Powered Virtual Agents

AI-Powered Virtual Agents

SmartAction’s cloud-based virtual agents automate the conversations live agents handle today over voice, chat, and text. Automate...

Zappix Visual IVR

Zappix Visual IVR

Visual IVR for smartphone users during their interaction with your contact center, without the need to download...

Observe.AI Agent Assist

Observe.AI Agent Assist

Make every agent a SuperAgent with Observe.AI Voice AI platform Agent Assist automatically analyses every single call...

Slybroadcast

Slybroadcast

Slybroadcast makes it easy to send ringless voicemails straight to your contact lists without making individual calls....

TalkAlly Callback

TalkAlly Callback

Efficient scheduling and callback algorithms, so you can talk with the right clients, at the right time...

Loxysoft Proscheduler WFM

Loxysoft Proscheduler WFM

ProScheduler is a scalable software that’s designed to help you optimize your workforce. Workforce Management Simplified ProScheduler,...

SightCall Visual Support

SightCall Visual Support

Instant Visual Support. See what the customer sees and guide them to resolution using live video. See...

Koopid

Koopid

Koopid provides smart customer engagement across digital channels through AI automation and contextual customer journey. Koopid provides...

nGUVU nGAGEMENT

nGUVU nGAGEMENT

Employee Engagement Management Platform For Call Centers - One Platform to Engage, Motivate and Inspire Your Employees....

Envision Workforce Optimization

Envision Workforce Optimization

Data and Speech Driven Quality Monitoring for Increased Agent Performance & Engagement and Improved Customer Experience Envision...

Listening Methods ASK Speech Analytics

Listening Methods ASK Speech Analytics

ASK - Acquire, Support and Keep - Packaged Speech Analytics Solutions for Support, Sales and Management Listening...

Teleopti Workforce Management

Teleopti Workforce Management

Teleopti, a global provider of WFM software, offers a world-class solution that is sophisticated and easy to...

PlayVox

PlayVox

Deliver Perfect Customer Interactions with our Quality Assurance Software We are on a mission to help you...

Simple Emotion Quality Assurance & Call Analytics

Simple Emotion Quality Assurance & Call Analytics

Harness powerful customer and agent insights, detailed transcripts and QA tools with patented voice analysis algorithms. Great...

AutoReach

AutoReach

The Power Dialer for Talkdesk Our high volume dialer increases connect rates by 30%+ and talk time...

Performetric

Performetric

Real-time Monitoring System for Mental Fatigue Management. Performetric provides real-time notifications and recommendations regarding high levels of...

CSI Virtual Observer

CSI Virtual Observer

Virtual Observer delivers Integrated QM features with Screen Capture, expandable to full WFO. (Optimized for 20+ seats)...

VoiceBase Smart Call

VoiceBase Smart Call

A smart, flexible, speech analytics dashboard to power automatic call classification, trends, and alerts Smart call classification...

ProcedureFlow

ProcedureFlow

A re-imagined call center knowledge base - uniquely visual and collaborative Efficiency is key to running a...

SnapSolv

SnapSolv

Build excellent customer conversations on any channel they are on, with Snapsolv’s unified messaging platform. SnapSolv is...

AssistHub

AssistHub

Personal Conversational Customer Experience - Live Chat, SMS, App Messaging AssistHub for Talkdesk enables efficient communication between...

eyeson

eyeson

Start high-quality video conferences right away from your Talkdesk account. Eyeson is a room based video conferencing...

Tap My Back

Tap My Back

Tap My Back is an employee recognition app/software for managers to improve employee engagement , workplace performance...

CrankWheel

CrankWheel

Instant screen sharing with anyone, no download required. Enhance online meetings with customers and share your screen,...

Textline

Textline

Business text messaging. Make your organization more efficient and keep your customers satisfied with business texting. Get...

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