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Listening Methods ASK Speech Analytics

ASK - Acquire, Support and Keep - Packaged Speech Analytics Solutions for Support, Sales and...

Zappix Visual IVR

Visual IVR for smartphone users during their interaction with your contact center, without the...

Loxysoft Proscheduler WFM

ProScheduler is a scalable software that’s designed to help you optimize your workforce....

Observe.AI Agent Assist

Agent first Voice AI Platform. Turn every agent into your best brand representative. Observe.AI...

TalkAlly Callback

Efficient scheduling and callback algorithms, so you can talk with the right clients, at the...

Tethr

AI-powered conversation intelligence platform that unlocks the hidden insights sitting in...

SightCall Visual Support

Instant Visual Support. See what the customer sees and guide them to resolution using live video....

Envision Workforce Optimization

Data and Speech Driven Quality Monitoring for Increased Agent Performance & Engagement and...

Koopid

Koopid provides smart customer engagement across digital channels through AI automation and...

Slybroadcast

Slybroadcast makes it easy to send ringless voicemails straight to your contact lists without...

nGUVU nGAGEMENT

Employee Engagement Management Platform For Call Centers - One Platform to Engage, Motivate and...

PlayVox

Deliver Perfect Customer Interactions with our Quality Assurance Software We are on a mission to...

Teleopti Workforce Management

Teleopti, a global provider of WFM software, offers a world-class solution that is sophisticated...

CrankWheel

Instant screen sharing with anyone, no download required. Enhance online meetings with customers...

CSI Virtual Observer

Virtual Observer delivers Integrated QM features with Screen Capture, expandable to full WFO....

Performetric

Real-time Monitoring System for Mental Fatigue Management. Performetric provides real-time...

VoiceBase Smart Call

A smart, flexible, speech analytics dashboard to power automatic call classification, trends, and...

ProcedureFlow

A re-imagined call center knowledge base - uniquely visual and collaborative Efficiency is key to...

AssistHub

Personal Conversational Customer Experience - Live Chat, SMS, App Messaging AssistHub for...

Textline

Business text messaging. Make your organization more efficient and keep your customers satisfied...

AI-Powered Virtual Agents

SmartAction’s cloud-based virtual agents automate the conversations live agents handle today over...

SnapSolv

Build excellent customer conversations on any channel they are on, with Snapsolv’s unified...

AutoReach

The Power Dialer for Talkdesk Our high volume dialer increases connect rates by 30%+ and talk...

eyeson

Start high-quality video conferences right away from your Talkdesk account. Eyeson is a room...

Tap My Back

Tap My Back is an employee recognition app/software for managers to improve employee engagement,...

Acquire

Web and mobile co-browse and live chat so you can guide your users by showing rather than...

Verint® Monet Workforce Management™

The Smart Way to Elevate Your Customer Experience Verint Monet is a simple, cost-effective cloud...