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Apps and Solutions

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Tethr

AI-powered conversation intelligence platform that unlocks the hidden insights sitting in customer call and chat data Tethr provid...

Observe.Ai - Interaction Analy...

Agent enablement and coaching platform that improves customer experience by analyzing 100% of interactions for compliance. Observe...

Free trial

CrankWheel

Instant screen sharing with anyone, no download required. Enhance online meetings with customers and share your screen, program or...

Free trial

SnapSolv

Build excellent customer conversations on any channel they are on, with Snapsolv’s unified messaging platform. SnapSolv is a smart...

Free trial

AutoReach

The Power Dialer for Talkdesk Our high volume dialer increases connect rates by 30%+ and talk time by 300%+ per hour for more qual...

Free trial

Textline

Textline is a business texting tool built for modern sales, support, and operations teams. Business texting is a fast, friendly, a...

Free trial

AssistHub

Personal Conversational Customer Experience - Live Chat, SMS, App Messaging AssistHub for Talkdesk enables efficient communication...

Tap My Back

Tap My Back is an employee recognition app/software for managers to improve employee engagement, workplace performance and team mo...

Free trial

Verint® Monet Workforce Manage...

The Smart Way to Elevate Your Customer Experience Verint Monet is a simple, cost-effective cloud workforce management solution for...

eyeson

Start high-quality video conferences right away from your Talkdesk account. Eyeson is a room based video conferencing app providin...

Free trial

SMS Magic Converse

The leading text messaging application for Salesforce, boosting agent productivity, accelerating sales revenue SMS-Magic Converse...

Free trial

Slybroadcast

Send ringless personalized voicemails straight to your contact lists without making individual calls Slybroadcast is a productivit...

Free trial

Krisp

Krisp is a noise-canceling app that removes background noise on both ends of the call Krisp - noise-canceling app for Mac and Wind...

Free trial

Acquire

Cobrowse and Live Chat seamlessly with users on both web and mobile. Guide interactively, in real-time. No download required. Tur...

Free trial

C2Perform KnowledgeBase

Empower and engage your agents to deliver superior CX with C2Perform’s on-demand searchable KnowledgeBase Centralize process and p...

Free trial

Zappix Visual IVR

Visual IVR customer service powered by innovative automation brings impressive savings with zero disruption to your business Incre...

Free trial

Forethought Agatha

Integrated with your help-desk, provides case deflection, escalation and intelligent knowledge-base search. Forethought enables th...

Sentiment.io OmniChannel

Install Sentiment.io to your Talkdesk to add all your other digital channels! Sentiment Omnichannel is the next generation Messagi...

Free trial

meilo

Unveil actionable insights from your conversations using the fastest evolving emotion AI engine. meilo’s next generation analytics...

Free trial

Digital Base Voice Overs

Voice-overs for your IVR, On Hold, PBX, Cloud and Contact Center messages. As a voice-over studio, Digital Base Productions off...

Free trial

Replicant Voice

Bring always-on, elastic call center capacity to every customer service experience with voice AI You can think of Replicant Voice ...

Trans-Eastern Voice Solutions

The leader in the global Professional Voice Recording industry delivering multi-language Voice Prompts, On-Hold Solutions, and Tra...

Free trial

ProcedureFlow

A re-imagined call center knowledge base - uniquely visual and collaborative By combining the power of a knowledge base, flow char...

Free trial

Authority Center

Purpose-built workforce optimization solutions that streamline contact center operations. Workforce optimization solutions incl...

Jabra

Designed for digital contact centers, Jabra's headsets enable agents while working in the office, remotely, or on-the-go. Jab...

Snap Recordings

The best caller experience begins with the right voice. Snap Recordings offers professional voice-over recordings for Contact Cen...

Free trial

Scorebuddy - All in One Staff ...

All in One Quality Platform for Contact Centers: Quality Management - Text Analytics - Learning & Development Scorebuddy’s family ...

Envision Workforce Optimization

Data and Speech Driven Quality Monitoring for Increased Agent Performance and Engagement and Improved Customer Experience Envision...

Free trial

Teneo

Conversational AI platform for the enterprise. Artificial Solutions’ Teneo Platform is an award-winning technology built specifica...

Airkit

Airkit is the world’s first low-code platform to build and launch customer journeys. Airkit simplifies how real-time customer exp...

Calabrio Teleopti Workforce Ma...

Calabrio, a global provider of WFM software, offers a world-class solution that is sophisticated and easy to use. Calabrio, a top ...

SmartAction AI-Powered Virtual...

AI-powered virtual agents for voice to automate conversations handled by live agents. TalkDesk uses SmartAction to enhance the IVR...

Occam - Experience Testing System

Automated Customer Experience and Quality Assurance Testing Occam Migration Assurance services allow you to accelerate your migrat...

Free trial

Dasceq "DART" Collections

Dasceq integrates AI driven recommendations to improve your collection strategy. Dasceq improves Agent efficiency: 30%-45% and $ C...

Zingtree Agent Pro

Build interactive, no-code call scripts that are easy for agents to follow and for authors to maintain. Contact centers of all kin...

Free trial

Hoopla

The Ultimate Performance Management and Motivation Platform for Contact Centers Hoopla is an automated system to manage and motiva...

Free trial

Knowmax

Empower agents to answer customer queries using AI-powered Knowledge Management Platform Knowmax is an enterprise grade Knowledge ...

Free trial

PCI Pal Digital Agent Assist

PCI Pal® Digital is an omnichannel secure payment solution enabling organizations to take payments across any channel. PCI Pal® Di...

Avochato

Maintain 2-way conversations at scale with customers and teams through SMS, live chat, and phone. Avochato is a business-grade tex...

iBenchmark

iBenchmark: Automated Benchmarking Tool by BenchmarkPortal Ease + Expertise. iBenchmark is an automated benchmarking tool that all...

Free trial

Tinosys Analytics Platform

Tinosys is an industry-leading provider of AI-driven analytics that helps companies extract maximum value from all data types and ...

Free trial

Kustomer

Omnichannel Customer Service CRM Kustomer isn’t a ticketing system. It’s an all-in-one customer service CRM platform for managing ...

Talkdesk for Microsoft Teams

Optimize contact center operations by connecting Talkdesk and Microsoft Teams Respond quickly to changing contact center condition...

Google Contacts

Keep your customer’s Google Contacts always up-to-date for a more effective and personalized experience Effortlessly sync and surf...

Contactually

Focus on driving customer loyalty from every touchpoint by streamlining contact synchronization with Contactually CRM Integrate th...

Intercom

Give customers a conversational experience they will remember with Intercom Take a conversational approach to every step of the cu...

Nimble

Improve CX with our Integration to Nimble, the Simple, Smart CRM for Office 365 and G Suite Teams Nimble is a top-rated CRM for sm...

Talkdesk for ZohoCRM

Connect with your customers through their entire journey to deliver an exceptional experience with Talkdesk for Zoho Talkdesk for ...

Talkdesk for Slack

Collaborate seamlessly and optimize operations by connecting Talkdesk and Slack Integrate your Slack collaboration tools with Talk...

Shopify

Find customers, drive sales and manage all your agent activities on one screen with the Shopify integration Provide a faster, more...

Olark

Integrate Talkdesk and Olark to engage more customers Connect the Olark live chat app with Talkdesk cloud contact center to captur...

Pipedrive

Talkdesk for Pipedrive helps sales teams close more deals and deliver effective interactions during the sales cycle Talkdesk for P...

Talkdesk for Zendesk

Streamline your customer support efforts by adding comprehensive contact center functionality to Zendesk Talkdesk for Zendesk pair...

Microsoft Dynamics 365

Improve agent productivity and optimize your operations by integrating Talkdesk with Microsoft Dynamics 365 Talkdesk for Microsoft...

BigCommerce

Improve agent efficiency and drive customer loyalty by connecting Talkdesk with BigCommerce BigCommerce provides you all the tools...

SnapEngage

Capture more leads, drive conversions, reduce response times and increase customer satisfaction with live chat and bots Add live c...

Kustomer

Connect Kustomer with Talkdesk to optimize every stage of the customer service journey and provide quality interactions Talkdesk f...

Front

Increase agent productivity by adding voice communications and workflows to your Front Universal Inbox Front’s Universal Inbox pr...

Keap

Integrate Keap and Talkdesk to serve customers with a more personalized experience Keap is an all-in-one CRM, sales and marketing ...

Freshservice

Save time for agents and provide better customer service with automated tasks and notifications for Freshservice Freshservice’s in...

UserVoice

User feedback made easy and actionable with Uservoice and Talkdesk UserVoice is a centralized product feedback solution that helps...

LiveChat

Delight your customers and fuel your sales with a complete chat-based customer service experience With this integration, you’ll be...

Talkdesk for ServiceNow

Improve your ITSM and CSM efforts with the world’s most advanced call center software and ServiceNow Reimagine customer experience...

Highrise

Integrate your call center and CRM applications for more effective agents and satisfied customers Highrise is a CRM platform for...

OnePageCRM

Integrate your call center and CRM applications for more effective agents and satisfied customers OnePageCRM is the #1 action-focu...

Help Scout

Power every customer interaction with a fully integrated help desk Help Scout is an all-in-one help desk that helps you connect w...

Freshdesk

Integrate Talkdesk with Freshdesk, adding help desk functionality to your favorite contact center solution Combine the best of con...

Talkdesk for Salesforce

Comprehensive contact center capabilities for the Salesforce experience Bring your marketing, sales, commerce, service and IT team...

Talkdesk for Zoom

Unify your contact center with the rest of your enterprise Talkdesk for Zoom breaks down collaboration silos within your organizat...
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