Visual IVR for smartphone users during their interaction with your contact center, without the need to download...
Make every agent a SuperAgent with Observe.AI Voice AI platform Agent Assist automatically analyses every single call...
Slybroadcast makes it easy to send ringless voicemails straight to your contact lists without making individual calls....
Efficient scheduling and callback algorithms, so you can talk with the right clients, at the right time...
ProScheduler is a scalable software that’s designed to help you optimize your workforce. Workforce Management Simplified ProScheduler,...
Instant Visual Support. See what the customer sees and guide them to resolution using live video. See...
Employee Engagement Management Platform For Call Centers - One Platform to Engage, Motivate and Inspire Your Employees....
Koopid provides smart customer engagement across digital channels through AI automation and contextual customer journey. Koopid provides...
ASK - Acquire, Support and Keep - Packaged Speech Analytics Solutions for Support, Sales and Management Listening...
Data and Speech Driven Quality Monitoring for Increased Agent Performance & Engagement and Improved Customer Experience Envision...
Perfect your contact center. Explore new ways to wow your customers. One month on us. Start running...
Teleopti, a global provider of WFM software, offers a world-class solution that is sophisticated and easy to...
Deliver Perfect Customer Interactions with our Quality Assurance Software We are on a mission to help you...
Harness powerful customer and agent insights, detailed transcripts and QA tools with patented voice analysis algorithms. Great...
The Power Dialer for Talkdesk Our high volume dialer increases connect rates by 30%+ and talk time...
Real-time Monitoring System for Mental Fatigue Management. Performetric provides real-time notifications and recommendations regarding high levels of...
Virtual Observer delivers Integrated QM features with Screen Capture, expandable to full WFO. (Optimized for 20+ seats)...
A smart, flexible, speech analytics dashboard to power automatic call classification, trends, and alerts Smart call classification...
A re-imagined call center knowledge base - uniquely visual and collaborative Efficiency is key to running a...
Build excellent customer conversations on any channel they are on, with Snapsolv’s unified messaging platform. SnapSolv is...
Personal Conversational Customer Experience - Live Chat, SMS, App Messaging AssistHub for Talkdesk enables efficient communication between...
Start high-quality video conferences right away from your Talkdesk account. Eyeson is a room based video conferencing...
Tap My Back is an employee recognition app/software for managers to improve employee engagement , workplace performance...
Instant screen sharing with anyone, no download required. Enhance online meetings with customers and share your screen,...
Business text messaging. Make your organization more efficient and keep your customers satisfied with business texting. Get...
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