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Level AI

Uncover deeper insights on agent performance & customer intent with Semantic Intelligence Level AI is a customer service intellige...

CallMiner Conversation Intelli...

Elevate agent performance with AI-fueled conversation intelligence & automated QM. Businesses can now: • Drive customer satisfac...

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Tethr

AI-powered conversation intelligence platform that unlocks the hidden insights sitting in customer call and chat data Tethr provid...

ScreenMeet LIVE

Video calling and Screen Sharing in-platform Simple video calling and screen sharing as part of your existing Talkdesk deployment....

Pypestream

An AI-powered solution with app-like functionality for customers to message brands. Pypestream is a cloud-based conversational AI ...

AutoReach

The Power Dialer for Talkdesk Our high volume dialer increases connect rates by 30%+ and talk time by 300%+ per hour for more qual...

Free trial

injixo

The First Workforce Management Solution You'll Love Say "goodbye" to manual work, challenging spreadsheets and complicated softwar...

Slybroadcast

Send ringless personalized voicemails straight to your contact lists without making individual calls Slybroadcast is a productivit...

Free trial

Zappix Visual IVR

Visual IVR customer service powered by innovative automation brings impressive savings with zero disruption to your business Incre...

C2Perform KnowledgeBase

Empower and engage your agents to deliver superior CX with C2Perform’s on-demand searchable KnowledgeBase Centralize process and p...

Free trial

Motivarnos

Establish a constant recognition system through gamification Motivarnos helps your efforts by managing a constant recognition syst...

Free trial

Forethought Agatha

Integrated with your help-desk, provides case deflection, escalation and intelligent knowledge-base search. Forethought enables th...

meilo

Unveil actionable insights from your conversations using the fastest evolving emotion AI engine. meilo’s next generation analytics...

Free trial

Digital Base Voice Overs

Voice-overs for your IVR, On Hold, PBX, Cloud and Contact Center messages. As a voice-over studio, Digital Base Productions off...

Replicant Voice

Bring always-on, elastic call center capacity to every customer service experience with voice AI You can think of Replicant Voice ...

Trans-Eastern Voice Solutions

The leader in the global Professional Voice Recording industry delivering multi-language Voice Prompts, On-Hold Solutions, and Tra...

Free trial

INFORM Branded Caller ID

A branded caller ID solution that provides a 32-character custom message on the consumers phone or wearable device. Do you struggl...

Jabra

Designed for digital contact centers, Jabra's headsets enable agents while working in the office, remotely, or on-the-go. Jab...

Snap Recordings

The best caller experience begins with the right voice. Snap Recordings offers professional voice-over recordings for Contact Cen...

Free trial

Authority Software

Purpose-built workforce optimization solutions that streamline contact center operations. Workforce optimization solutions incl...

Teneo

Conversational AI platform for the enterprise. Artificial Solutions’ Teneo Platform is an award-winning technology built specifica...

AutoReach Campaign Management

The Intelligent Enterprise Dialer for the modern outbound contact center AutoReach is an Intelligent Enterprise Dialer for the mod...

SmartAction AI-Powered Virtual...

AI-powered virtual agents for voice to automate conversations handled by live agents. TalkDesk uses SmartAction to enhance the IVR...

Occam - Experience Testing System

Automated Customer Experience and Quality Assurance Testing Occam Migration Assurance services allow you to accelerate your migrat...

Free trial

Dasceq "DART" Collections

Dasceq integrates AI driven recommendations to improve your collection strategy. Dasceq improves Agent efficiency: 30%-45% and $ C...

Paytia Secure Virtual Terminal

Paytia makes it easy for any business—from SMB to international contact center—to take payments securely over the phone Use Paytia...

Knowmax

Empower agents to answer customer queries using AI-powered Knowledge Management Platform Knowmax is an enterprise grade Knowledge ...

Free trial

Tinosys Analytics Platform

Tinosys is an industry-leading provider of AI-driven analytics that helps companies extract maximum value from all data types and ...

Free trial

Klaus

Klaus is a quality management platform for customer support teams that measurably improves customer service quality. Klaus improve...

iBenchmark

iBenchmark: Automated Benchmarking Tool by BenchmarkPortal Ease + Expertise. iBenchmark is an automated benchmarking tool that all...

Free trial

Hoopla

The Ultimate Performance Management and Motivation Platform for Contact Centers Motivate your contact center agents with a gamifie...

Free trial

Kustomer

Omnichannel Customer Service CRM Kustomer isn’t a ticketing system. It’s an all-in-one customer service CRM platform for managing ...

Level AI

Uncover deeper insights on agent performance & customer intent with Semantic Intelligence Level AI is a customer service intellige...

Envision Workforce Optimization

Data, Screen Recording and Speech Driven Quality Monitoring for Increased Agent Performance and Engagement and Improved Customer E...

Free trial

Calabrio Teleopti Workforce Ma...

Calabrio, a global provider of WFM software, offers a world-class solution that is sophisticated and easy to use. This offering is...

Calabrio Analytics

Customer-centric intelligence that drives business forward. Calabrio Analytics and Talkdesk empowers you to unlock the goldmine of...

Verint Workforce Management Pr...

The Smart Way to Elevate Your Customer Experience Verint Workforce Management Professional™ is a simple, cost-effective cloud work...

Zingtree Agent Pro

Turn every agent into an expert with Zingtree’s conversational workflow software. Zingtree elevates contact center agent productiv...

Free trial

ProcedureFlow

A re-imagined call center knowledge base - uniquely visual and collaborative By combining the power of a knowledge base, flow char...

Free trial

Observe.Ai - Intelligent Workf...

Observe.AI Intelligent Workforce Platform transforms contact centers by embedding AI into 100% of customer conversations. With Obs...

Free trial

Calabrio Workforce Management ...

Agility for the modern contact center. Calabrio WFM and Talkdesk enable your organization, through its core functionality, to plan...

Calabrio Quality Management (QM)

Drive continual improvement in your customer experience. Customer experience leaders know there’s no such thing as “good enough.” ...

Ada - go automation-first with...

Powered by industry-leading NLP, Ada enables brands to create best-in-class automated customer experiences at any scale. Ada acts ...

Verint Workforce Management

Powerful WFM software improves customer and employee experience while helping your organization achieve its goals. Verint® Workfor...

Talkdesk Phone

Get your teams talking with a modern cloud business phone. Talkdesk Phone is the industry’s first and only business phone system ...

Agent Assist

Help agents resolve complex customer issues correctly and quickly. Agent Assist helps agents resolve complex customer issues corre...

Talkdesk Identity

Increase self service and prevent fraud with voice biometrics and automatic identity verification. Empower customers to quickly a...

Proactive Outbound Engagement

Anticipate your customers’ needs and reach out proactively for personalized engagement that drives loyalty and business growth. Pr...

Talkdesk Workforce Management

Optimize resources to meet customer demand with intelligent automation. Talkdesk Workforce Management™ leverages AI-enhanced algo...

Customer Experience Analytics

Automate the discovery of actionable insights to deliver a frictionless customer journey. Talkdesk Customer Experience Analytics i...

Talkdesk xConnect

Gain the benefits of a modern contact center without changing your existing telephony infrastructure and carrier relationships. Ta...

Resemble AI

Create custom AI voices for your Talkdesk Virtual Agents For customers with Virtual Agents, Resemble AI's generative custom AI voi...

Balto Real-Time Guidance

Start improving conversations when it matters most: in the moment. Top-performing contact centers trust Balto's real-time AI to in...

SuccessKPI

SuccessKPI is a full featured SaaS Analytics and Action platform. SuccessKPI is a full featured SaaS Analytics and Action platform...

Nuclei for Talkdesk

Compliance Archiving for Talkdesk Automatically export, transcribe, and archive Talkdesk recordings into your existing compliance ...

Neustar Caller Name Optimizati...

Enterprises using Neustar see a double-digit improvement in answer rates through better Call ID accuracy and the removal of spam t...

CallMiner Conversation Intelli...

Elevate agent performance with AI-fueled conversation intelligence & automated QM. Businesses can now: • Drive customer satisfac...

Playvox WFM

Welcome to WFM for the digital era. Delivering exceptional customer experiences starts with optimizing your most valuable resource...

Assembled

Assembled Workforce Management - An all-in-one scheduling, forecasting, and reporting tool Assembled is the operational backbone o...

Playvox QM

Welcome to QM for the digital era. Playvox QM provides a flexible, comprehensive digital-first Quality Management solution that le...

Sycurio

Secure, PCI DSS Compliant Telephone Payments for your Talkdesk Contact Center Platforms. Sycurio.Voice and Sycurio.Digital delive...

Talkdesk Microsoft Teams Conne...

Optimize contact center operations by connecting Talkdesk and Microsoft Teams Respond quickly to changing contact center condition...

Talkdesk Kustomer Connector

Connect Kustomer with Talkdesk to optimize every stage of the customer service journey and provide quality interactions Talkdesk K...

Pipedrive

Talkdesk for Pipedrive helps sales teams close more deals and deliver effective interactions during the sales cycle Talkdesk for P...

Google Contacts

Keep your customer’s Google Contacts always up-to-date for a more effective and personalized experience Effortlessly sync and surf...

Talkdesk for ZohoCRM

Connect with your customers through their entire journey to deliver an exceptional experience with Talkdesk for Zoho Talkdesk for ...

Shopify

Find customers, drive sales and manage all your agent activities on one screen with the Shopify integration Provide a faster, more...

Nimble

Improve CX with our Integration to Nimble, the Simple, Smart CRM for Office 365 and G Suite Teams Nimble is a top-rated CRM for sm...

Keap

Integrate Keap and Talkdesk to serve customers with a more personalized experience Keap is an all-in-one CRM, sales and marketing ...

Talkdesk ServiceNow Connector

Improve your ITSM and CSM efforts with the world’s most advanced call center software and ServiceNow Reimagine customer experience...

Front

Increase agent productivity by adding voice communications and workflows to your Front Universal Inbox Front’s Universal Inbox pr...

Talkdesk Microsoft Dynamics 36...

Improve agent productivity and optimize your operations by integrating Talkdesk with Microsoft Dynamics 365 Talkdesk Microsoft Dyn...

Freshservice

Save time for agents and provide better customer service with automated tasks and notifications for Freshservice Freshservice’s in...

UserVoice

User feedback made easy and actionable with Uservoice and Talkdesk UserVoice is a centralized product feedback solution that helps...

Talkdesk Zoom Connector

Unify your contact center with the rest of your enterprise Talkdesk Zoom Connector breaks down collaboration silos within your org...

Talkdesk Slack Connector

Collaborate seamlessly and optimize operations by connecting Talkdesk and Slack Integrate your Slack collaboration tools with Talk...

Talkdesk Zendesk Connector

Streamline your customer support efforts by adding comprehensive contact center functionality to Zendesk Talkdesk Zendesk Connecto...

Help Scout

Power every customer interaction with a fully integrated help desk Help Scout is an all-in-one help desk that helps you connect w...

Freshdesk

Integrate Talkdesk with Freshdesk, adding help desk functionality to your favorite contact center solution Combine the best of con...

Highrise

Integrate your call center and CRM applications for more effective agents and satisfied customers Highrise is a CRM platform for...

OnePageCRM

Integrate your call center and CRM applications for more effective agents and satisfied customers OnePageCRM is the #1 action-focu...

Talkdesk Epic Connector

Deliver a differentiated patient experience. Talkdesk Epic Connector enables healthcare contact centers to have vital patient cont...

Talkdesk Oracle SC Connector

Enable mesmerizing customer experiences by leveraging the Talkdesk Oracle SC Connector throughout your entire customer journey. ...

Talkdesk Verint WFM Cloud Conn...

Easily deploy a scalable and reliable integration between Talkdesk CX Cloud™ and Verint® Workforce Management™. Automatically syn...

Talkdesk Pega Connector

Empower agents to deliver memorable experiences. Seamlessly integrating call center and CRM systems is essential to provide positi...

Talkdesk Hubspot Connector

Create delightful customer experiences by connecting with your customers throughout their entire journey with the Talkdesk Hubspot...

Talkdesk eGain Connector

Deliver knowledge based customer engagement with the Taldkesk eGain Connector. Talkdesk eGain Connector elevates the performance o...

Talkdesk Outreach Connector

Build outstanding customer experiences by seamlessly leveraging the Talkdesk Outreach Connector within the entire customer journey...

Talkdesk SAP C4C Connector

Leverage the Talkdesk SAP C4C Connector throughout your entire customer journey to deliver a better customer experience. With Ta...

Talkdesk Verint CM Pro Connector

Enrich your customer journey by uniting the forces of Verint CM Pro with the Talkdesk ecosystem for a seamless experience. Talkdes...

Talkdesk Workato Connector

Deliver an integrated customer journey with Talkdesk Workato Connector by combining Workato, a world leader in iPaaS service, and ...

Talkdesk Microsoft Power Platf...

Improve your customer journey with the strength of Talkdesk Microsoft Power Platform Connector. The Talkdesk Microsoft Power Plat...
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