Webinar Release aprile 2026: rendere operativa la forza lavoro ibrida

Talkdesk Customer Experience Automation (CXA) continua a evolversi, aiutando le organizzazioni a orchestrare agenti IA, operatori umani e sistemi aziendali per offrire esperienze cliente più rapide e intelligenti.

Join our April ‘26 Release Webinar to explore the latest innovations, including:

• Operationalizing the hybrid workforce, with greater visibility into AI and human agent performance to monitor quality and continuously optimize customer journeys.

• End-to-end automation across the enterprise, connecting customer interactions to backend systems and executing multi-step workflows seamlessly across channels.

• Expanded AI-powered service across channels, enabling more requests to be resolved automatically across voice, digital, and email.

• Automation for complex scheduling and service coordination, helping organizations connect customers to the right expert faster across industries like healthcare, insurance, and banking.