Seminario Web de Lanzamiento de abril de 2026: Operacionalización del personal híbrido

Talkdesk Customer Experience Automation (CXA) sigue expandiéndose ayudando a las organizaciones a orquestar agentes IA, agentes humanos y sistemas empresariales para ofrecer experiencias del cliente más rápidas e inteligentes.

Join our April ‘26 Release Webinar to explore the latest innovations, including:

• Operationalizing the hybrid workforce, with greater visibility into AI and human agent performance to monitor quality and continuously optimize customer journeys.

• End-to-end automation across the enterprise, connecting customer interactions to backend systems and executing multi-step workflows seamlessly across channels.

• Expanded AI-powered service across channels, enabling more requests to be resolved automatically across voice, digital, and email.

• Automation for complex scheduling and service coordination, helping organizations connect customers to the right expert faster across industries like healthcare, insurance, and banking.