Allows your agents to follow standardized scripts based on best practices.
Allow your agents to see customer info and the call script on the same screen
Changes on Command
Push changes to the script – with version control – whenever you decide.
Let your agents give feedback on the call script without navigating off the page.
Insert your call script into a CRM or webpage, or launch from a browser.
Automatically transfer the transcript to the call notes section of your CRM.