allows you to integrate sophisticated logic into your conversational workflow, so your agents always have the right answer at the right time no matter how complex the issue is.
enables you to embed Zingtree inside Talkdesk to dynamically pull/push data between the two from a single screen.
enables your support team to build, review and publish changes to conversational workflows in real time, without requiring assistance from IT.
allows you to leverage our advanced reporting to optimize your scripts and manage team performance.
can initiate actions like SMS, emails, webhooks and escalations based on triggers and responses within your conversational workflow.
Financial Services & Insurance, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods
Knowledge Base, Agent Assistance
Commercial, Enterprise, Strategic
Guide agents through complex conversations and processes to significantly shorten new agent ramp time, promote consistency and boost performance. Zingtree’s no-code scripting and process authoring tools put the power of automation in the hands of process owners (not IT) to make deployment and daily maintenance easy for anyone. Also gain data-driven insights into performance through packaged reports. Zingtree subscription includes integration with common tools like Salesforce, Zendesk and more.
for 30 days
Access to all Zingtree features and integrations for 30 days.