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Zingtree Agent Pro
Developed by Zingtree•Updated 11/18/2020•Version 1
Build interactive, no-code call scripts that are easy for agents to follow and for authors to maintain.
Contact centers of all kinds use Zingtree’s no-code, interactive decision tree software to guide their agents through complex, consequential, or changing processes. As they speak to customers on the phone, agents navigate a choose-your-own-adventure experience that shows them the right information at each stage of the conversation, boosting call compliance and leading the customer to the next best action. Businesses use Zingtree for a wide variety of use cases – inbound and outbound, for support, sales, scheduling, and beyond. Customers include brands as diverse as Ring, Cigna, and Hilton. Screen reader support enabled.Changes on Command
Push changes to the script – with version control – whenever you decide.
Standard Workflows
Allows your agents to follow standardized scripts based on best practices.
Embed Anywhere
Insert your call script into a CRM or webpage, or launch from a browser.
CRM Integrations
Allow your agents to see customer info and the call script on the same screen
Instant Notes
Automatically transfer the transcript to the call notes section of your CRM.
Agent Feedback
Let your agents give feedback on the call script without navigating off the page.
Plans & Pricing
Free Trial
Free
for 30 days
30 Day Free Trial
Access to all Zingtree features and integrations for 30 days.
Zingtree Agent Pro for Salesforce
30
per month
Unlimited Decision Trees, Unlimited Sessions
Provides access to Zingtree Decision Trees using Zingtree Agent Portal, or Salesforce Classic or Lightning. Unlimited Decision Trees, Unlimited Sessions.
Zingtree Agent Pro for Zendesk
30
per month
Unlimited Decision Trees, Unlimited Sessions.
Provides access to Zingtree Decision Trees using Zingtree Agent Portal, or Zendesk UI. Unlimited Decision Trees, Unlimited Sessions.
Zingtree Quickstart Implementation Pack
4000
per month
Professional services package designed to get users trained and using Zingtree quickly.
The Quickstart Pack includes One Onboarding & Training session for Zingtree Authors and Admins, and 3 weekly follow-up mentoring sessions, 1 hour each.