Push changes to the script – with version control – whenever you decide.
Allows your agents to follow standardized scripts based on best practices.
Insert your call script into a CRM or webpage, or launch from a browser.
Allow your agents to see customer info and the call script on the same screen
Automatically transfer the transcript to the call notes section of your CRM.
Let your agents give feedback on the call script without navigating off the page.
Financial Services & Insurance, Healthcare & Life Services, E-Commerce, Retail & Consumer Goods, Telecom, Public Sector
Knowledge Base, Agent Assistance
Commercial, Enterprise, Strategic
for 30 days
Access to all Zingtree features and integrations for 30 days.
Provides access to Zingtree Decision Trees using Zingtree Agent Portal, or Salesforce Classic or Lightning. Unlimited Decision Trees, Unlimited Sessions.
Provides access to Zingtree Decision Trees using Zingtree Agent Portal, or Zendesk UI. Unlimited Decision Trees, Unlimited Sessions.
The Quickstart Pack includes One Onboarding & Training session for Zingtree Authors and Admins, and 3 weekly follow-up mentoring sessions, 1 hour each.