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Trans-Eastern Voice Solutions

Developed by Trans-Eastern Voice SolutionsUpdated 06/29/2020Version 1

The leader in the global Professional Voice Recording industry delivering multi-language Voice Prompts, On-Hold Solutions, and Translation Services

Trans-Eastern delivers a full suite of professionally recorded Voice Prompts, Greetings and Announcements optimized for Contact Center, IVR, UCaaS, CCaaS and Voice Applications in over 100 languages and dialects. With highly competitive pricing and turnaround times amongst the fastest in the business, Trans-Eastern is your all-inclusive service provider for Voice Prompts, Custom on Hold Solutions and Multi-Language Translation Services supporting clients of all sizes.

Voice Prompts as a Subscription

Trans-Eastern’s VPaaS offers a selection monthly Voice Prompts as Subscription packages to support your customers. Ideal for companies with a high volume of Day Two MAC changes or organizations with high turnover and frequent update needs. Choose a package that best supports your needs and reduce cost.

Custom On Hold Solutions

Take advantage of hold time and turn your system into your own unlimited advertising space. Keep your customers engaged with professionally produced Custom On Hold Solutions. From informative Announcements to Advertising Campaigns including music and sound effects, the Trans-Eastern team will work with your company to produce the finest On Hold experience and reduce your call abandon rate.

Professional Voice Recordings

Select from our world-class team of Professional Voice Talents to guide your callers and deliver your company message in most any language. Our account team will actively partner with you in each engagement to ensure that all callers receive a first class customer experience for all supported regions including North America, LATAM, EMEA and APAC.

Translations Services

Expand your business in an ever-shrinking world: Trans-Eastern provides Technical and Training Documentation Translation and Transcription. We can also transcribe your IVR and Contact Center Prompt scripts to most any language. Real-time Interpretation Services are available upon request.

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