Build and automate processes that connect customers to your marketing, sales and support teams. Involve the right people and reduce manual entry effort for every step of the customer journey.
Talkdesk automatically pops the customer’s information and case history on screen when a call is connected, giving agents the context they need to personalize every conversation.
Engage with customers across multiple channels with powerful omnichannel capabilities from Zoho and Talkdesk. Every touchpoint is automatically updated in a single thread for full visibility into the customer’s journey.
Talkdesk syncs contact information, call notes and more with customer cases in Zoho, in real time, to keep information accurate and up-to-date.
Customize the data that is shared from Talkdesk so you can build a comprehensive view of your customer engagements, right from Zoho Analytics.
Effortlessly configure the Talkdesk Zoho CRM integration – no programming required! All you need is your Zoho CRM account information to synchronize data and get started today.
Crm Sales & Marketing