Talkdesk xConnect


Developed by Talkdesk

Updated 03/07/2022

Version 1.0

Gain the benefits of a modern contact center without changing your existing telephony infrastructure and carrier relationships.

Talkdesk xConnect is a SIP Trunking Gateway that gives you the flexibility to choose your preferred voice connection. xConnect allows you to take advantage of the world’s most innovative cloud contact center technology while keeping your carrier relationships or existing on-premises devices, reducing costs and simplifying your cloud migration.

Key features

Move to the Cloud at Your Own Pace

Migrate to the industry’s leading cloud contact center platform without having to change your telephony infrastructure.

Get International Scalability

Benefit from a seamless connection between your preferred carrier and your contact center to join a Global Communications Network.

Ensure Global Protection

Secure your contact center operation with encrypted voice transport through all the PBX and telecom connections with Talkdesk.

Additional information


EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America


Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods


Voice Engagement

Customer Segments

Commercial, Enterprise, Strategic