Developed by Talkdesk
Configure and automate processes that will involve the right teams and reduce manual efforts at every step of the customer journey.
Talkdesk Oracle SC Connector pops the customer’s information and history when a call is connected, giving agents the context they need to personalize every conversation.
Automatically synchronize contacts, engagements, and notes between Oracle SC and Talkdesk in real time. Improve customer interactions by always providing agents with up-to-date information.
Manage communications directly from Oracle SC. Automatically open contact information, pop contact pages, and launch calls - all without leaving the Oracle SC UI.
EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America
Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods
Crm Sales & Marketing
Commercial, Enterprise, Strategic