Talkdesk HubSpot Connector
Deliver connected customer experiences by bringing HubSpot and Talkdesk together across every step of the customer journey.
Key features
Event-driven Automation
Talkdesk App Events can trigger HubSpot workflows, so the right marketing, sales, and support teams are involved at the right moment. Actions from HubSpot back into Talkdesk are coming soon.
Automatic Interaction Logging
Calls and other interactions are logged to the right HubSpot record without manual entry. Sales, marketing, and support teams get a complete, accurate customer timeline.
Personalized Interactions
When a call connects, the customer's HubSpot record and history appear automatically. Agents get the context they need to personalize every conversation, without searching for it.
Synchronize CRM and Contact Center Data
Contacts, engagements, and notes are synchronized between HubSpot and Talkdesk, so agents always work from up-to-date information.
Boost Agent Productivity
Agents stay in Talkdesk and can create HubSpot tasks, deals, and tickets without switching applications.
Additional information
Regions
EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America
Industry
Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods
Categories
Crm Sales & Marketing
Customer Segments
Commercial, Enterprise, Strategic