Talkdesk Hubspot Connector

Integration

Developed by Talkdesk

Updated 08/05/2022

Create delightful customer experiences by connecting with your customers throughout their entire journey with the Talkdesk Hubspot Connector.

Talkdesk Hubspot Connector delivers engaging customer interactions by displaying all relevant customer information when a call is connected on a single screen. Automated workflows and two-way synchronization ensure maximum agent efficiency.

Key features

Advanced Automation

Configure and automate processes that connect customers to your marketing, sales and support teams. Involve the right teams and reduce manual efforts at every step of the customer journey.

Boost Agent Productivity

Eliminate the need for agents to switch between two applications by performing Hubspot actions within Talkdesk. Agents can create tasks, deals, and tickets without ever leaving Talkdesk.

Personalized Interactions

Talkdesk Hubspot Connector automatically pops the customer’s information and history when a call is connected, giving agents the context they need to personalize every conversation.

Synchronize CRM and contact center data

Automatically synchronize contacts, engagements, and notes between Hubspot and Talkdesk in real time. Improve customer interactions by always providing agents with up-to-date information.

Additional information

Regions

EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America

Industry

Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods

Categories

Crm Sales & Marketing

Customer Segments

Commercial, Enterprise, Strategic