Boost your agent’s productivity by bringing Zoom Contacts to Talkdesk. Agents are one-click away from calling any Zoom contact without ever leaving Talkdesk.
When a complex customer question requires assistance, agents can quickly engage a subject matter expert to join the conversation and resolve the issue then and there.
Provide friction-free routing between Zoom Phone and Talkdesk. Automatically detect certain calls in Zoom Phone auto-attendant or queues and redirect to a Talkdesk Agent to solve customer problems in-the-moment.
Connect Zoom with Talkdesk and add the power of the fastest growing cloud phone solution in the industry to Talkdesk CX Cloud.