Take advantage of pre-built and customizable automations that synchronize data between Talkdesk and Zendesk to ensure systems are accurate and up-to-date. Automations can increase your team’s efficiency by 25-30%!
Talkdesk for Zendesk provides a seamless integration so agents can work from one unified application. Use Talkdesk to make and receive calls, automatically log call data and add notes to Zendesk tickets from anywhere on the desktop.
Leverage both customer details and context to tailor every conversation to the individual. Talkdesk provides at-a-glance customer history to agents as soon as the call is received and can pop a contact, case or lead directly in Zendesk.
Get started with Talkdesk for Zendesk in minutes. A simple, intuitive interface makes it simple to set up and maintain.