SuccessKPI

Application

Developed by SuccessKPI

Updated 05/13/2022

Version 1.0

SuccessKPI is a full featured SaaS Analytics and Action platform.

SuccessKPI is a full featured SaaS Analytics and Action platform. Includes: 1) An enterprise data warehouse and Business Intelligence layer, 2) AI powered speech and text analytics, 3) Quality Management call scoring 4) an action framework for business playbooks.

Additional information

Regions

EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America

Industry

Financial Services & Insurance, Travel & Hospitality, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods

Categories

Quality Management, Live Dashboards, Agent Assistance, Agent Coaching & Performance, Benchmarking, Reporting, & Bi, Interaction Analytics & Sentiment

Customer Segments

Commercial, Enterprise, Strategic