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SuccessKPI
SuccessKPI is a full featured SaaS Analytics and Action platform.
SuccessKPI is a full featured SaaS Analytics and Action platform. Includes: 1) An enterprise data warehouse and Business Intelligence layer, 2) AI powered speech and text analytics, 3) Quality Management call scoring 4) an action framework for business playbooks.
Additional information
Regions
EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America
Industry
Financial Services & Insurance, Travel & Hospitality, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods
Categories
Quality Management, Live Dashboards, Agent Assistance, Agent Coaching & Performance, Benchmarking, Reporting, & Bi, Interaction Analytics & Sentiment
Customer Segments
Commercial, Enterprise, Strategic