Talkdesk instantly displays each customer’s Shopify contact history and information when their call is connected, allowing agents to personalize interactions and provide informed service.
Increase efficiency with the ability to perform Shopify actions from within Talkdesk. Agents can create contacts and update orders without leaving the Talkdesk interface.
Talkdesk’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain Talkdesk events to automatically trigger Shopify actions.
Talkdesk automatically synchronizes contacts, orders and products between Shopify and Talkdesk in real-time. Put the most up-to-date information at agents’ fingertips so that they can provide the best service possible.
Configure the Talkdesk to Shopify integration quickly with no need for manual programming. All you need is your Shopify account information and you can synchronize data to instantly improve your whole service team’s efficiency.