Quobis Click to Call
Allow your customers to directly call you from your website or app
Key features
Plug and play
Quobis Click to Call is seamlessly integrated with Talkdesk so you do not have to worry about anything. All your contact center workflow will stay the same so you do not need to change your recording, routing and compliance policies.
Multi Environment
Quobis click to call works in various environments. Add a call button to your website using our ready-to-use iFrame, make your own integration in your app using our various dedicated SDKs or add a sign to your product so customers can call you by scanning a QR code.
Contextual information
Information of the caller can be added via URL or SIP Header so you can automate decisions. If your user is logged in you can retrieve that information and let your agent know, if a customer is calling from a country specific site you can send that call to a specific IVR. The possibilities are endless.
Additional information
Regions
EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America
Industry
Financial Services & Insurance, Telecom, Travel & Hospitality, E-Commerce, Retail & Consumer Goods, Public Sector
Categories
Voice Engagement
Customer Segments
Commercial, Enterprise, Strategic