One LiveChat agent can simultaneously talk with several customers and retain high customer satisfaction rates. This added efficiency will reduce your overall spend on customer service.
Use LiveChat to assist your visitors exactly when they need it, meaning more purchases and a higher than average order value.
Engage with your website visitors at any time and help them find the right products or information faster by reaching out and giving them a hand!
LiveChat is a personal, non-intrusive form of contact. You'll be able to connect better with your customers and build trust and loyalty.
Adding LiveChat to your website improves customer satisfaction. Your visitors will instantly know your staff is on the other side ready to assist.
Keep track of your customer service and sales team performance. The extended reports and supervision features give you vital data to boost your teams' productivity.
Workforce Management, Digital Engagement, Omnichannel Feedback