Knowmax

Resolve complex queries and simplify customer interactions to a few clicks. Streamline technical processes for support teams and customers with a step-by-step intuitive workflow.

Visual assistance that agents need while troubleshooting and navigation of complex How to customer scenarios. Ensure the best for agents and users by allowing for faster and efficient resolutions. Foster digital adoption and self-service with visual components.

Navigate through queries using knowledge base software managing all relevant information that users need, ranging from ‘how-to’ articles to frequently asked questions. AI and ML powered content curation capabilities with extensive versioning of documents and content.

A DIY platform to create contextual and actionable content. It comes with dynamic features that help you create information briskly with rich editor framework, easy interlinking of modules and content reusability.

With features like predictive and SEO friendly search, your content can be easily sought out to enable better search results for users. Knowmax learns to adapt to your most frequently searched queries to bring to you the content you need with a click of a button. It also helps to search within the content with the indexing feature and highlights the searched content.

Make corporate training easier by its course creation tools within the LMS platform & making employee onboarding faster & simpler through quiz management.