Resolve complex queries and simplify customer interactions to a few clicks. Streamline technical processes for support teams and customers with a step-by-step intuitive workflow.
Visual assistance that agents need while troubleshooting and navigation of complex How to customer scenarios. Ensure the best for agents and users by allowing for faster and efficient resolutions. Foster digital adoption and self-service with visual components.
Navigate through queries using knowledge base software managing all relevant information that users need, ranging from ‘how-to’ articles to frequently asked questions. AI and ML powered content curation capabilities with extensive versioning of documents and content.
A DIY platform to create contextual and actionable content. It comes with dynamic features that help you create information briskly with rich editor framework, easy interlinking of modules and content reusability.
With features like predictive and SEO friendly search, your content can be easily sought out to enable better search results for users. Knowmax learns to adapt to your most frequently searched queries to bring to you the content you need with a click of a button. It also helps to search within the content with the indexing feature and highlights the searched content.
Make corporate training easier by its course creation tools within the LMS platform & making employee onboarding faster & simpler through quiz management.
Financial Services & Insurance, Healthcare & Life Services, Telecom, E-Commerce, Retail & Consumer Goods
Learning Management, Knowledge Base
Commercial, Enterprise, Strategic
for 30 days
1. Limited Users
2. Decision Trees
3 Articles, FAQs and Document Management System
4. Intuitive Picture Guides
5. Content creation, curation and collaboration capabilities
6. Reporting and Analytics
1. Unlimited Decision trees, DIY Process Builder
2. API Integrations
3. NLP Search, AI & ML based inside document search
4. Unlimited Articles, FAQs and Documents upload
5. Robust Analytics Dashboards and 24*7 support
6. Admin platform, Content Curation, User Management and Feedback Management
7. Notification dissemination and User Management
8. Multilingual Content Creation Capabilities
Includes All the features of Knowledge Max and:
Intuitive Picture Guides
Send Content to Customers
AI and ML based Video/GIF creation
Content Collaboration and Custom UI Branding