Developed by Jabra

Updated 02/15/2022

Version 1

Designed for digital contact centers, Jabra's headsets enable agents while working in the office, remotely, or on-the-go.

Jabra is an industry recognized leader in communications and sound solutions. Our engineering excellence leads the way to create integrated headsets and communications tools that help professionals work more productively with corded and wireless headphones, and earbuds for crystal clear communications. Jabra products eliminate distracting background noise for a more focused work environment that helps agents concentrate, collaborate and maintain productivity. Digital headsets also offer data analytics, monitoring and management capabilities, and APIs to customize headsets to meet the needs of your contact center environment

Key features

For people that talk on the phone for a living

Our Call Centric solutions are for agents, civil servants, traders and financial advisors who listen and talk for a living over the phone to raise customer satisfaction by solving their problems. Conversation and concentration is key to their work, and they increasingly need to perform during calls in noisy environments

Wired & Wireless, Noise Cancelling headsets for deskphones, mobile and PCs

Improve customer experience in your call center, whether it’s on-prem or remote, through Jabra premium hardware that works seamlessly with your platform. The best headsets for agents, wherever they are. Wireless -up to150m/490ft from your desk. Wired - easy plug and play QD & USB – we have it all.

The headset for the digital contact center - A true digital headset

Is your contact center moving, or considering moving, to softphones? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction, featuring a powerful processing chip in the earcup that delivers advanced functionality including call analytic data. Its unique, 3-microphone system with intelligent noise-cancelation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.

Works with your phone and the Talkdesk platform

Talkdesk-tested Jabra headsets work out of the box with the Talkdesk platform. Excellent customer service starts with reliability. Jabra call center headsets are simple to use today and will be simple to use tomorrow – no matter how you’ve set up your office. Your customers will be happy, and so too will your workforce.

Additional information


Financial Services & Insurance, Healthcare & Life Services, E-Commerce, Retail & Consumer Goods, Telecom, Public Sector



Customer Segments

Commercial, Enterprise, Strategic