Our Call Centric solutions are for agents, civil servants, traders and financial advisors who listen and talk for a living over the phone to raise customer satisfaction by solving their problems. Conversation and concentration is key to their work, and they increasingly need to perform during calls in noisy environments
Improve customer experience in your call center, whether it’s on-prem or remote, through Jabra premium hardware that works seamlessly with your platform. The best headsets for agents, wherever they are. Wireless -up to150m/490ft from your desk. Wired - easy plug and play QD & USB – we have it all.
Is your contact center moving, or considering moving, to softphones? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction, featuring a powerful processing chip in the earcup that delivers advanced functionality including call analytic data. Its unique, 3-microphone system with intelligent noise-cancelation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.
Talkdesk-tested Jabra headsets work out of the box with the Talkdesk platform, providing Remote Call Control for many functions. Excellent customer service starts with reliability. Jabra call center headsets are simple to use today and will be simple to use tomorrow – no matter how you’ve set up your office. Your customers will be happy, and so too will your workforce.