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IRIS Clarity

Application

Developed by IRIS Audio Technologies

Updated 04/08/2025

Version 1.0

Install

Voice Communications with IRIS Audio AI.

Developed in the high-octane environments of Formula 1, IRIS Clarity is now powering clearer conversations across hundreds of contact centres worldwide. With bi-directional noise cancellation that removes distracting background noise from both sides of the call, IRIS Clarity ensures every conversation is crisp, focused, and frustration-free — no matter where your agents or customers are. Listen to real examples on our website: iris.audio The value of IRIS Clarity to your business: Reduce operational costs: lower headset spend, optimize office infrastructure, and streamline support operations. Ensure compliance: minimize the risk of breaching GDPR, PCI DSS, Consumer Duty, and workplace health & safety regulations. (Read our whitepaper: https://iris.audio/whitepaper/compliance) Improve key metrics: increase First Call Resolution, CSAT, ESAT, and sales conversions through clearer, more efficient conversations. Strengthen inclusivity: better support vulnerable and neurodiverse customers and colleagues with audio clarity that levels the playing field. IRIS Clarity enhances the voice channel with real-time noise removal, superior audio quality, and protection against overheard conversations. Available via desktop app or SDK.

Key features

Noise level controls:

Simple UI controls to define how much noise to remove

Compliance:

Audio data poses hidden compliance risks. Discover how verbal disclosures, proof of compliance, vulnerability provisions, and health and safety impact GDPR, HIPAA, and POPIA compliance—and why our software is the solution.

Bi-directional noise cancelation:

Cancel background noise in both directions of the call

Analytics:

Usage and session analytics

Low CPU and memory footprint:

Very low resource requirement meaning the app can run on low spec PC's

Centralised admin interface:

Centrally manage the users and settings for the IRIS clarity app using a web based admin portal

Additional information

Regions

EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America

Industry

Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods

Categories

Quality Management, Security & Compliance, Voice Analytics, Agent Assistance

Customer Segments

Commercial, Enterprise, Strategic

Plans & Pricing

Free Trial

Free

for 30 days

Free trial

A 30 day free trial of the IRIS Clarity app

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