IRIS Clarity

Application

Updated 08/22/2024

Version 1.0

IRIS Clarity is an AI-powered app that removes distracting background noise from your customer service calls for both the agent and the customer.

IRIS Clarity is an AI-powered application that removes distracting background noise from your customer service calls. Because it’s bi-directional, it makes conversations clearer for both agents and customers, no matter where they are. Originally developed for Formula 1 race communications, IRIS Clarity is the world's most advanced AI noise cancelling software. Tested in the most extreme environments, IRIS enables clearer conversations across hundreds of contact centres globally. Listen to some examples on our website: https://iris.audio/

Key features

Noise level controls:

Simple UI controls to define how much noise to remove / allow through

Bi-directional noise cancelation:

Cancel background noise in both directions of the call

Low CPU and memory footprint:

Very low resource requirement meaning the app can run on low spec PC's

Centralised admin interface:

Centrally manage the users and settings for the IRIS clarity app using a web based admin portal

Analytics:

Usage and session analytics for the IRIS Clarity application

Additional information

Regions

EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America

Industry

Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods

Categories

Quality Management, Security & Compliance, Voice Analytics, Agent Assistance

Customer Segments

Commercial, Enterprise, Strategic

Plans & Pricing

Free Trial

Free

for 30 days

Free trial

A 30 day free trial of the IRIS Clarity app