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injixo
The First Workforce Management Solution You'll Love
Say "goodbye" to manual work, challenging spreadsheets and complicated software. Say "hello" to a smart solution that makes your life easier, your contact center better and your customers happier. You are easily able to import data of TalkDesk to be utilised within injixo, allowing you to utilise this wealth of history to create smart, forward looking forecasts, schedules that are on point and enable valuable agent interaction in real time. Bring your Workforce Management to the next level.
Key features
Import Talkdesk data into injixo
Import Talkdesk data into injixo with ease
Eliminate over- or understaffing
Eliminates over- or understaffing with precise schedules created via injixo
Manage absences
Advanced absence management features
Employee self service portal
Employees can access their self service portal
Reporting of important KPIs
Robust reporting on important KPIs
Create highly accurate forecasts
Highly accurate forecasts for future events and workloads utilizing AI-technology
Additional information
Regions
EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America
Industry
Financial Services & Insurance, Travel & Hospitality, E-Commerce, Retail & Consumer Goods, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom
Categories
Workforce Management