Grypp

One-way video streaming with real-time augmented reality annotation tools Augmented reality tools like annotation and wands to visually guide customers with precision Ideal for technical support, field services, or diagnosing visual issues quickly No install required - just send a link and connect instantly through the browser Fast, secure, and fully compliant with enterprise-grade encryption Boost first-time resolution and reduce technician dispatches by solving issues remotely

Instant, secure, scriptless web co-browsing Works across all devices using Grypp’s secure virtual browser - no dependency on customer hardware or browser limitations Co-browse any website with customers in real-time - no installation or downloads required Agents can save sessions to resume later - perfect for basket completion or abandoned journeys Automatically masks sensitive input fields to ensure customer privacy Record every page visited to monitor the customer journey and provide post-session insights

Real-time, in-app assistance without switching channels Triggers live screen sessions with remote agents for contextual, visual guidance Embedded directly within iOS & Android apps (React Native coming soon) Keeps customers in-app, reducing drop-offs and friction Uses secure mobile app screen casting - allowing agents to view, not control, customer’s app screen and provide AR-guided assistance Boosts app adoption, satisfaction, and long-term retention Lowers escalations and support costs while improving resolution accuracy

Customer-initiated visual conversations via QR code Turn any physical product, poster, or store into a visual customer service channel with a simple QR code Boosts CX while reducing pressure on in-store staff and traditional support channels Gain visibility into customer issues that never reach the call center - data, new insights Enables instant, self-initiated visual interactions between customers and agents - no app or download required

Real-time, compliant document viewing, navigation & sharing Improves operational efficiency by standardizing how mandatory documents are shared and confirmed Visual clarity ensures customers fully understand what they agree to Full audit trail includes confirmation timestamp, user identity, and witnessing agent Ideal for presenting terms and conditions - perfect for compliance-driven use cases

Secure, real-time viewing & signing + smart KYC for faster, compliant verification Eliminates back-and-forth with asynchronous signing platforms by resolving in a single visual interaction Built-in 128-bit facial verification with spoof and liveness detection All document interactions are securely logged for compliance and regulatory requirements Automatically recognizes and verifies document types (e.g., driving license, ID card, passport) Capture legally binding signatures using GryppSign with full audit trail and timestamp

Secure, configurable real-time screen collaboration Ideal for technical walkthroughs, onboarding sessions, or reviewing applications in real time Enables faster issue diagnosis by letting agents see the customer’s live screen Secure and encrypted sharing session with no software installation required Works seamlessly across most modern browsers and devices for maximum flexibility

Simple, secure, real-time file sharing Eliminate email chains - customers upload files directly into the conversation in real time Automatically merge multiple files (PDFs, images) into a single document for easier storage and review Supports all common formats, including images and PDF -perfect for forms, evidence, or documentation Virus scanning and security checks built-in to keep your data and systems safe

Personal, configurable, high-quality video engagement Two-way video calling with a clean, intuitive UI tailored for seamless customer engagement Set branded virtual backgrounds for agents to maintain a professional and consistent visual identity Fully configurable FPS and video resolution settings to match your network and use case Secure video sessions - encrypted and controlled access for full compliance Enables a deeper emotional connection and faster issue resolution with face-to-face interactions