Occam - Experience Testing System
Automated Customer Experience and Quality Assurance Testing
Key features
Migration Assurance
Occams AI-driven automated testing provides assurances to the wider business that systems are built to specification prior to "go live" from the perspective of the customer.
Adoption Acceleration
ETS accelerates the adoption of new technologies by many months by allowing users to test earlier and more frequently during the development process. ETS allows organisations to realise the benefits of new solutions sooner and achieve a faster ROI.
Proactive Monitoring
Once deployed, ETS uses the successful functionality testing scripts to ensure production environments continue to operate as required. ETS Monitoring allows teams to identify problems before they negatively impact the customer or business operations
Load & Capacity Testing
ETS replicates 1000's of customers calling into your contact center to ensure that systems and infrastructure (from carrier to an agents equipment) continue to operate as expected when the contact center is operating under peak traffic conditions
Additional information
Categories
Implementation & Cloud Migration
Plans & Pricing
Ocam ETS Trial
Free
for 30 days
Trial of ETS tools & features (Discovery, Functionality Testing & Monitoring)
30 day access to ETS tools and features including our IVR Discovery and Mapping tools, automatic test script generation, functionality testing and monitoring schedules.
ETS Tier 1 - 3000 Inclusive minutes
1500
per month
Unlimited Access to ETS - 3000 inclusive testing minutes per month
ETS Tier 1 offers full access to Occams' ETS platform (Discovery, Functionality Testing and Monitoring) with 10 ports and 3000 inclusive testing minutes per month. Additional usage charged at $0.75 per minute
ETS Tier 2 - 10,000 Inclusive minutes
3000
per month
Unlimited Access to ETS - 10,000 inclusive testing minutes per month
ETS Tier 2 offers full access to Occams' ETS platform (Discovery, Functionality Testing and Monitoring) with 10 ports and 10,000 inclusive testing minutes per month. Additional usage charged at $0.50 per minute
ETS Tier 3 - 30,000 Inclusive minutes
6000
per month
Unlimited Access to ETS - 30,000 inclusive testing minutes per month
ETS Tier 3 offers full access to Occams' ETS platform (Discovery, Functionality Testing and Monitoring) with 10 ports and 30,000 inclusive testing minutes per month. Additional usage charged at $0.30 per minute
ETS Tier 4 - 70,000 Inclusive minutes
7000
per month
Unlimited Access to ETS - 70,000 inclusive testing minutes per month
ETS Tier 4 offers full access to Occams' ETS platform (Discovery, Functionality Testing and Monitoring) with 20 ports and 70,000 inclusive testing minutes per month. Additional usage charged at $0.20 per minute
ETS Tier 5 - Unlimited Access
8000
per month
Unlimited Access to ETS with reduced per minute charges
ETS Tier 4 offers full access to Occams' ETS platform (Discovery, Functionality Testing and Monitoring) with 30 ports and calls charged at $0.03 per minute