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AutoReach Campaign Management

Application

Updated 11/04/2021

Version 0.0.1

The Intelligent Enterprise Dialer for the modern outbound contact center

AutoReach is an Intelligent Enterprise Dialer for the modern outbound contact center. Thousands of agents leverage our dialing technologies to help transform their outbound strategy, maximize their agents’ call blocks, and drive bottom-line revenue. Our customers have seen increased connect rates of 30%+ as well as increased talk time of 300%+. The familiarity with Talkdesk and our seamless integrations into your business applications (e.g., Salesforce, Hubspot, Homegrown, etc.) allows teams to be productive in minutes.

Key features

Scheduled Callbacks

Contact your leads at the appropriate time that’s best suited for them

Power, Preview and Blended Dialing

Equip your team with the best dialing modes to help agents call through lists quickly and efficiently

Campaign Management

Plan, execute, and manage call lists (dynamic or static) for theme-based initiatives

Integrated Systems

Leverage AutoReach’s prebuilt CRM integrations (Salesforce, Hubspot, Dynamics, Zoho, etc) and Open APIs so that you can connect to your homegrown and 3rd party business applications

Never Sacrifice Customer Experience

Provide your agents with the necessary contextual information via contact pops and leverage skills to route calls to the most qualified agent

Intelligence Layer

AI-powered intelligent list optimization, calling periods, and reporting help reps connect with the right leads at the right time

Additional information

Customer Segments

Commercial, Enterprise, Strategic