Atom's Conversations module has all the tools you need to respond to your clients and streamline your advisors. It is a multi-agent and multi-channel platform with which you can reply to messages not only from WhatsApp, but from other channels such as Facebook Messenger, Instagram and more. With quick replies, multimedia content delivery, and WhatsApp features, your conversations are fluid, effective, and measured with real metrics.
If you receive many conversations on WhatsApp, or any conversational channel, and your service advisors cannot respond on time, or give them priority, with Atom you have an automation that allows you to respond to your customers in seconds, transfer them to an advisor, qualify them, and follow up on them.
Atom allows you to manage mass message campaigns and automatically respond to thousands of customers, without worrying about your agents getting overwhelmed by receiving many responses
Atom has a complete module with real-time reporting on the results of your conversations, your advisors' performance, chatbot automations and integrations.
Self Service, Messaging, Virtual Agent, Crm Sales & Marketing, Services, Omnichannel Feedback, Agent Assistance
Commercial, Enterprise, Strategic
for 30 days
Conectar ATOM con Talkdesk es totalmente gratis.
The Enterprise is the most complete plan because it has 15,000 conversations included. Integrate your conversational channels, and create, with our experts, an AI chatbot.