Send Files, Pictures, Buttons
Minimize resolution time, exchange essential information.
Customer Info and Messages in One Place
Increase first call resolution rate. Easy access to relevant information.
Customer Chooses How to Talk
Increase customer satisfaction. AssistHub supports SMS, Live Chat, Facebook Messenger, Kik, Line, WeChat, and more.
Escalation to Talkdesk Voice
Improve customer retention, easy to jump on a call with one click.
Agents Use Existing Support Desk
Improve agent productivity. All communication in one place. No multitasking!!
Live Chat, SMS, App Messaging
Reduce support cycle. Messages are delivered directly to the customer at the right time and place.