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Peopleware
Elevate Your Workforce Management with Peopleware
Embrace a solution that brings harmony between your team's needs and business demands. Peopleware's intelligent platform offers:
AI-Powered Forecasting: Leverage machine learning to predict workloads with precision, keeping you prepared for what’s ahead.
Optimized Scheduling: Create balanced schedules that satisfy both operational requirements and employee preferences.
Intraday Management: Adjust schedules in real-time to accommodate unforeseen events, ensuring that short-term business objectives are met.
Empowered Agents: Foster a culture of fairness and transparency with streamlined time-off management and self-service tools.
Seamlessly import Talkdesk data into Peopleware to harness historical insights for smarter forecasting, precise scheduling, and real-time agent engagement. Elevate your workforce management with a solution designed for efficiency and impact—Peopleware—the workforce management solution that brings work and demand into perfect balance.
Key features
Eliminate over- or understaffing
Eliminates over- or understaffing with precise schedules created via peopleware
Manage absences
Advanced absence management features
Employee self service portal
Employees can access their self service portal
Reporting of important KPIs
Robust reporting on important KPIs
Create highly accurate forecasts
Highly accurate forecasts for future events and workloads utilizing AI-technology
Import Talkdesk data into Peopleware
Import Talkdesk data into Peopleware with ease
Additional information
Regions
EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America
Industry
Financial Services & Insurance, Travel & Hospitality, E-Commerce, Retail & Consumer Goods, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom
Categories
Workforce Management