WFM Adapter by TTEC Digital
Connect your Talkdesk CX Cloud platform to a third-party Workforce Management (WFM) solutions of choice. Our adapter allows you to...
Connect your Talkdesk CX Cloud platform to a third-party Workforce Management (WFM) solutions of choice. Our adapter allows you to connect your Talkdesk CX Cloud platform to a third-party Workforce Management (WFM) solution of choice. Get your real-time adherence (RTA) data and historical reports for forecasting into your WFM system. workforce management live dashboards Benchmarking, Reporting, & BI Interaction Analytics & Sentiment Agent Administrator Supervisor Financial Services & Insurance Travel & Hospitality Retail & Consumer Goods Healthcare & Life Services Public Sector Telecom E-Commerce, Retail & Consumer Goods Commercial Enterprise Strategic APAC - Asia Pacific Latin America Middle East and Africa North America