Developed by PCI Pal
PCI Pal works to make sure your new solution is seamless and works in tandem with Talkdesk and the solutions you currently have in place.
PCI Pal is a Level 1 PCI DSS solutions provider. Provides a secure credit card payment process that prevents all card data from reaching your network and out of agents access.
The customer remains in contact with the agent at all times, providing a smooth customer interaction.
With greater first time accuracy, reduced transfers, and customer satisfaction, we have seen a significant reduction in average call handling times.
A customer understands the value of their data, and when you show your customer that it is your priority to protect their card data, you provide them with peace of mind.
Agent Assist, Security & Compliance