Talkdesk’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain Talkdesk events to automatically trigger BigCommerce actions.
Talkdesk automatically synchronizes contacts, orders and products between BigCommerce and Talkdesk in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.
Configure the Talkdesk to BigCommerce integration quickly with no need for manual programming. All you need is your BigCommerce account information and you can synchronize data to instantly increase your team’s efficiency.
Talkdesk instantly displays each customer’s BigCommerce contact history and information when their call is connected. Agents can use this information to personalize interactions and provide optimal service.