Developed by Airkit

Updated 08/20/2020

Version 1

Airkit is the world’s first low-code platform to build and launch customer journeys.

Airkit simplifies how real-time customer experiences are made, with a Low-Code Digital Engagement platform for CX that integrates with existing systems. This turns any team into builders of digital journeys that truly engage and delight customers. Airkit is the industry’s first Low-Code Digital Engagement (LCDE) platform that empowers any team to create:
- Customer-facing interactions that can span any channel (text, chat, voice, web, app);
- Hyper-personalized customer journeys that activate data from existing systems;
- Automated, real-time, end-to-end journeys that solves the customer’s need;
- Secure payment workflows that are PCI compliant out-of-the-box;
- Simple IVR deflection that saves customers time and makes agents more efficient;
…all without a line of code.
Leading Fortune 500 and digital-first businesses in Banking, Insurance, Travel, and Consumer Services use Airkit to drive growth with digital consumers, accelerate revenue, improve customer experience and reduce inefficiency and waste.

Key features

App Builder

Visually design all interactions with your customers in one place. Reusable components and pre-built templates accelerate building highly functional and easily deployable apps in a fraction of the time

Theme Builder

Ensure brand guidelines are met throughout the app building experience by setting brand standards

Connection Builder

Centralized view to build and manage all touch points of inbound and outbound data flow between Airkit, other SaaS applications and your custom APIs

Security and Compliance

Built for scale with the largest companies in the world. PCI certified to securely process payments. HIPAA, GDPR, SOC2 certified

Airkit Studio

Low-code development environment to build and deploy all aspects of Airkit applications

Journey Builder

Top down flowchart for building and understand a single customer's experience through your application

Additional information


Self Service, Pci Payment , Digital Engagement, Omnichannel Feedback