Callback

Developed by TalkAllyUpdated 08/01/18Version 1.0.0

Efficient scheduling and callback algorithms, so you can talk with the right clients, at the right time

Agents can schedule and manage callbacks more effectively and efficiently. Using intelligent algorithms, scheduling and callbacks management are done seamlessly by leveraging data from the Talkdesk platform. Our algorithms help you incorporate both agents’ and callers’ specific needs, so that your team can talk to the right clients, at the right time. This app was designed to increase workflow efficiency and maximize your team’s results. Flexible use for all, but particularly useful for sales, customer support or customer success teams.

Intelligent Scheduling

Our intelligent algorithms increase scheduling efficacy many fold, so you can reconnect with your clients at the right time.

Efficient Queuing

Callback queues are handled seamlessly for increased efficiency. Organize and streamline your callback flow based on callers' requests and resource availability.

Plans & Pricing

Professional (Trial)

Free

for 30 days

Schedule and manage callbacks workflow leveraging data from Talkdesk

Plan includes:
- callback scheduling
- callbacks queue management